In this topic, we will discuss, how we can assign records to Queues with the help of lightning flows in salesforce.
Problem Statement: When a case record is created with subject containing ‘predator’, assign the record to a Queue – ‘CasePredatorQueue’.
Please check below video for more detailed explaination :
If you have any questions related to this topic, please add them in comments section of the video.
Knowledge Predator 